Frequently Asked Questions

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1. How long does it take to process my order?

Shipping Orders: 1–3 business days (excluding weekends and US public holidays)

2. How long will it take to receive my order?

Standard Shipping: 7–12 business days
Express Shipping: 5–9 business days

Tracking information will be emailed to you as soon as your order ships.

3. Can I return an item?

Yes! We offer a 30-day return policy.
To qualify for a full refund:

  • You must request a return within 30 days of receiving your order.

  • The item must be shipped back within 14 days of the return request.

  • Items must be unworn, unused, with tags, and in the original packaging.

4. How do I get a refund?

Once we receive and inspect your return, we’ll notify you of the approval status.
Approved refunds are issued to your original payment method within 10 business days.
If you don’t see the refund after 14 business days, please contact us at:
📧 contact@shopallnest.com

5. Do you offer exchanges?

Currently, we do not offer direct exchanges.
If you need a different size or style, simply request a refund and place a new order.

6. Do you ship internationally?

At this time, we ship only within the United States.

7. How can I track my order?

Once your order ships, you will receive an email containing your tracking number.
Tracking updates may take 1–3 business days to appear.

8. What if my order is delayed or missing?

If your order hasn’t arrived within the estimated delivery time or appears lost, please contact us:
📧 contact@shopallnest.com
📞 +1 720-994-8801
We’ll be happy to assist you promptly.

9. How do I contact customer support?

Shopnest Customer Support Hours:
Monday–Friday, 9:00 AM – 6:00 PM (MST)

📧 contact@shopallnest.com
📞 +1 720-994-8801